Building a reputation around trust for delivering exceptional finishes for our wood floor restoration projects is incredibly important. Through our many years in business we use every opportunity to provide our clients with assurance they are dealing with trusted professionals.
How do we do this?
We arrange appointment times and keep to them. If we need to re-schedule or are running late, we will let you know.
Our skilled team are polite and professional at all times. We are dressed accordingly and will treat you, our cared-for clients with respect. This extends to your personal property and the areas for which we are working in.
We make sure to answer any questions or enquiries in a timely manner. It is important that our clients feel that it is a simple and straight forward process to get in touch with us. If we are not able to pick up, we will make sure to return your call as soon as possible.
We always invest in the best available machinery and tools. This also extends to the products and techniques that we use. We are all highly skilled, are appropriately trained and have extensive experience.
Another element of our professional approach is our comprehensive insurances. These together offer prospective clients with a great deal of reassurance. A lot of our work comes from repeat custom and recommendation and this is something we take great pride in.
One of our wood floor restoration clients commented:
“We cannot speak highly enough of the professional service provided by Ian and Dave. They renovated 4 areas over 2 days which we are extremely pleased with. The whole process from quotation to completion went so smooth. The task was carried out with minimal disruption and amazingly with no mess. We would not hesitate to use them again and would certainly recommend their services.” F & T Myerscough
If you would like to find out more about us and the services, we offer please don’t hesitate to get in touch on 0800 852 7177.
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